Shipping & Delivery
- USPS shipping options are calculated at the checkout;
- The delivery time depends on your U.S. state or country and chosen USPS shipping option, but is roughly 2-8 business days for U.S. orders and 10-30 days for international orders;
- Orders are shipped within 1-2 Business Days after the order has been placed;
CHANGE DELIVERY ADDRESS:
- Please make sure to always double-check your address before completing an order. If you have accidentally entered the wrong address, please contact us and we will try our best to help. Unfortunately, we cannot guarantee that we will be able to change the address once your order has been shipped. In such case resolving the situation might take time;
- If you have the slightest concern that the shipment may fall into the wrong hands, be stolen from the door front or there have been problems with the delivery of the packages in your area, please indicate "Signature only delivery" in the order notes. Unfortunately, Incrediwear Equine cannot be held responsible for lost shipments whose USPS tracking information shows "Delivered".
- For international orders, your package may be a subject to customs,duties and handling fees. We ask international customers to prepare for that possibility. Incrediwear Equine has no control over possible import charges assessed by the local authorities;
- Orders from Europe and Middle East might be shipped from Europe based on product availability in European warehouse. If particular products are not in stock, order will be shipped from U.S.